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PRIVACY POLICY

 Privacy

Privacy Policy

Last updated: March 2026

Luxury Interiors Manufacturing Limited, trading as Clive Christian Interiors, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or engage with our services.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Luxury Interiors Manufacturing Limited (company number 14038116) operates the Clive Christian Interiors website and business.

We are the data controller responsible for your personal data.

Registered Office
Luxury Interiors Manufacturing Limited
St Germain St
Farnworth
Bolton
Lancashire
BL4 7BG

Telephone: +44 (0)203 959 1060

If you have any questions about this Privacy Policy or how we use your personal data, please contact us at:

Email: [email protected]
FAO: Data Protection Team

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Name
  • Email address
  • Telephone number
  • Address
  • Project or design enquiry details
  • Any information you provide when contacting us

Information collected automatically

When you visit our website we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Website usage data
  • Referring websites

This information may be collected using cookies or similar technologies. Cookies may include strictly necessary cookies, analytics cookies and marketing cookies provided by third-party services such as analytics or advertising platforms.

3. How We Collect Your Data

We collect personal data when you:

  • Complete enquiry or contact forms on our website
  • Contact us by email, phone or post
  • Visit our showrooms. If you visit our showrooms, CCTV may operate for security and safety purposes.
  • Subscribe to marketing communications
  • Interact with our website or social media channels
  • Engage with us in connection with design projects or services

4. How We Use Your Personal Data

We use your personal data for the following purposes:

PurposePersonal Data UsedLegal Basis
Responding to enquiriesName, contact details, message contentLegitimate interests
Providing design services or consultationsContact details, project detailsContract performance
Managing customer relationshipsContact information, communication historyLegitimate interests
Sending marketing communicationsEmail address, nameConsent
Improving our website and servicesWebsite usage dataLegitimate interests
Security and fraud preventionTechnical and usage dataLegitimate interests

Where we rely on consent, you can withdraw this at any time. Where we rely on legitimate interests, we ensure our interests do not override your rights and freedoms.

5. Marketing Communications

We may send you marketing communications about:

  • New collections
  • Interior design inspiration
  • Events and showroom news
  • Product launches

We will only send marketing communications where:

  • You have provided consent, or
  • You have previously engaged with our services and have not opted out where permitted under the “soft opt-in” provisions of the Privacy and Electronic Communications Regulations (PECR).

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in marketing emails
  • Contacting us directly

6. Cookies and Website Tracking

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly
  • Analyse website usage
  • Improve user experience
  • Support marketing and analytics activities

You can manage cookie preferences through your browser settings or our cookie consent tool.

For more information, please see our Cookies Policy.

7. Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary to operate our business, including:

  • IT and website hosting providers
  • Marketing and CRM platforms such as Klaviyo and Monday.com.
  • Analytics providers such as Google Analytics and Meta Pixel.
  • Professional advisers (legal, financial, technical)
  • Delivery, logistics, or installation partners
  • Luxury brand partners involved in your project

All third parties are required to respect the security of your personal data and to process it lawfully. We only collect personal data that is necessary for the purposes described in this policy. We do not sell personal data to third parties.

8. International Data Transfers

Some of our service providers may be located outside the United Kingdom.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTA)
  • The UK Addendum to EU Standard Contractual Clauses
  • Transfers to countries recognised as providing adequate protection
  • The UK-US Data Bridge (where applicable)

These safeguards ensure your personal data remains protected.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods include:

Data TypeRetention Period
Customer enquiriesUp to 24 months
Marketing contactsUntil you withdraw consent
Client project recordsUp to 6 years after completion
Financial recordsUp to 6 years (legal requirement)
Website analyticsUp to 26 months

After these periods, personal data will be securely deleted or anonymised.

10. Your Data Protection Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Erase your personal data in certain circumstances
  • Restrict processing of your personal data
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent
  • Data portability where applicable

To exercise any of these rights please contact: [email protected]

We will respond to your request within one month of receipt. If an extension is required due to complexity, we will inform you within this period.

11. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can address your concerns.

You also have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113

12. Data Security

We take appropriate technical and organisational measures to protect personal data against:

  • unauthorised access
  • accidental loss
  • destruction or damage

Security measures include secure servers, encryption where appropriate, and restricted access to personal data.

13. Third-Party Websites

Our website may contain links to external websites. If you follow a link to another website, please note that these websites have their own privacy policies and we do not accept responsibility for them.

14. Children’s Data

Our services and website are not directed at children under the age of 16, and we do not knowingly collect personal data from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and the “last updated” date will be amended accordingly.

We recommend reviewing this policy periodically.